Workforce resilience arguably includes three aspects; protection, durability and healing. This article examines the middle one, durability (wear and tear) in more detail. Emergency services teams and the military are great HR examples of team resiliency under a range of unexpected, or unplanned operating conditions. The team is tested, sometimes to breaking point. They relyContinue Reading Workplace Resiliency – Durability
Workforce resilience arguably includes three aspects; protection, durability and healing. This article examines the final one, healing in more detail. Health workers are experts in helping people heal after illness or accident. They may even have multiple healing options at their disposal. They adapt the treatments as needed. In the A&E/ER environment, medics handle multipleContinue Reading Workplace Resilience – Healing Rates
McKinsey & Co, World renown strategic consultants, in their article ‘Resilience for sustainable, inclusive growth’, publishing online in June 2022 state that ‘resilience should be seen as the ability to deal with adversity, withstand shocks and continuously adapt and accelerate as disruptions and crises arise over time.’ Meanwhile, sleicest-consulting.org.uk has developed a slightly different definition:Continue Reading Resilience defined
Post Covid, demand for office usage continues to be uncertain. Some ways that businesses, government organisations, education institutions and charities can use flexibility to hedge uncertainty are as follows: Install flexible wall partitions, so meetings rooms become variable in their capacity. Exploit demand for shorter term tenancy leases, including one year leases and one dayContinue Reading Business Facilities and Flexibility
Delivering customer or beneficiary benefits requires 4 ingredients; insight, strategic focus, expertise and business flexibility. Understanding customer or beneficiary needs is the insight. Choosing which of them to meet well involves both strategic focus and expertise. Building up and maintaining business flexibility ensures survival of the organisation in an uncertain world. Perennial business brands typicallyContinue Reading Business and Charity Success
Risk management remains an evolving practice across a wide range of sectors and organisations. Typically, the Board of Directors or Board of Trustees wants the organisation to maintain a risk register – one that catalogues the key risks, assigns risk owners, rates each risk and devises proportionate risk mitigations to manage those risks. Some sectorsContinue Reading Business Flexibility meets Risk Management
When is the best time to handle loss? Beforehand? Investors put a stop-loss in place. Policy makers put ceiling and floor limits on future activity. Engineers design pressure values. People choose an engagement period and sign pre-nuptial agreements, before they get married. Insurance companies design cover contracts & premiums, after first assessing probability of claimContinue Reading Commitment versus Cutting Your Losses
The World is obsessed with actions. Stakeholders want them. Accountants value them. Politicians couldn’t survive without them. In Physics, potential energy matters as much as kinetic energy. Employers hire potential, recognising that strength comes not just from proven action, but from having versatility under uncertain conditions. Astute buyers bypass one deal, knowing others will follow.Continue Reading Options versus Actions
Firstly, private sector organisations could usefully reframe their missions from maximizing returns to equity holders, to instead be the reform of something – housing reform, education reform, health reform, transportation reform, transaction reform, distribution reform, FMCG reform, risk reform, entertainment reform etc. A few examples are as follows: The mission for a construction company, buildingContinue Reading Plan and Options Flexibility
Having Flexibility on the outside and the (business) brand at the core makes sense for organisations wanting their clients to experience their own unique version of the brand. Caterers, publishers, movie makers & evangelical religious leaders take this approach. Their clients might say, ‘I don’t know what I want, but I’ll pay good money (andContinue Reading Flexibility and Brands