Workforce resilience arguably includes three aspects; protection, durability and healing. This article examines the middle one, durability (wear and tear) in more detail. Emergency services teams and the military are great HR examples of team resiliency under a range of unexpected, or unplanned operating conditions. The team is tested, sometimes to breaking point. They relyContinue Reading Workplace Resiliency – Durability
Workforce resilience arguably includes three aspects; protection, durability and healing. This article examines the final one, healing in more detail. Health workers are experts in helping people heal after illness or accident. They may even have multiple healing options at their disposal. They adapt the treatments as needed. In the A&E/ER environment, medics handle multipleContinue Reading Workplace Resilience – Healing Rates
McKinsey & Co, World renown strategic consultants, in their article ‘Resilience for sustainable, inclusive growth’, publishing online in June 2022 state that ‘resilience should be seen as the ability to deal with adversity, withstand shocks and continuously adapt and accelerate as disruptions and crises arise over time.’ Meanwhile, sleicest-consulting.org.uk has developed a slightly different definition:Continue Reading Resilience defined
Post Covid, demand for office usage continues to be uncertain. Some ways that businesses, government organisations, education institutions and charities can use flexibility to hedge uncertainty are as follows: Install flexible wall partitions, so meetings rooms become variable in their capacity. Exploit demand for shorter term tenancy leases, including one year leases and one dayContinue Reading Business Facilities and Flexibility
Delivering customer or beneficiary benefits requires 4 ingredients; insight, strategic focus, expertise and business flexibility. Understanding customer or beneficiary needs is the insight. Choosing which of them to meet well involves both strategic focus and expertise. Building up and maintaining business flexibility ensures survival of the organisation in an uncertain world. Perennial business brands typicallyContinue Reading Business and Charity Success
How much staff specialisation is best? People can become specialists in functions or project teams for a variety of reasons – it can be accidental or deliberate. A generalist may be seconded to do a ‘deep dive’ into a problem, for a prolonged period. They eventually emerge as a specialist – someone with current expertContinue Reading Staff Specialisation
When is the best time to handle loss? Beforehand? Investors put a stop-loss in place. Policy makers put ceiling and floor limits on future activity. Engineers design pressure values. People choose an engagement period and sign pre-nuptial agreements, before they get married. Insurance companies design cover contracts & premiums, after first assessing probability of claimContinue Reading Commitment versus Cutting Your Losses
Organisational Resiliency – 7 questions If the future is highly uncertain, how important is resiliency and what can you do to improve it? Being resilient arguably matters the most when the future is uncertain (in the UK, think of Covid & Brexit combined) – in biology, species survive change thanks in part to their genetic diversity. Continue Reading Organisational Resiliency